Welcome to Phoasis.
By accessing or purchasing from our website, you agree to the following Terms & Conditions.
Please read them carefully before using our site.

1. General

This website is operated by Phoasis. Throughout the site, the terms “we”, “us”, and “our” refer to Phoasis.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions, including any additional policies referenced on our website.

2. Online Store Terms

You must be at least 18 years old, or accessing the site under the supervision of a parent/guardian.

You may not use our products for unlawful or unauthorised purposes.
Any breach of these terms will result in an immediate termination of service.

3. Product Information & Availability

We strive to display accurate product images, colours, and descriptions.
However, we cannot guarantee that colours displayed on your device are 100% accurate.

All products and prices are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.

4. Pricing & Payment

All prices listed on our site are in AUD (unless stated otherwise) and include GST where applicable.

We reserve the right to refuse any order.
Payments must be made using the accepted payment methods displayed at checkout.

We are not responsible for:

• Incorrect billing information

• Declined payments

• Fraudulent use of payment methods

5. Shipping & Delivery

Shipping times are estimates only and may vary due to:

• Carrier delays

• Customs processing

• Peak periods

Phoasis is not liable for delays outside our control.

Once an order is shipped, responsibility transfers to the customer or courier.
Incorrect addresses provided by the customer may result in delays or lost packages.

You can view the full policy on our Shipping Policy page (can create upon request).

6. Returns, Refunds & Warranty

Phoasis offers a 30-Day Warranty and a 30-Day Change of Mind Return Policy.

For full details, see our Refund & Warranty Policy.

We reserve the right to refuse returns that do not meet policy conditions.

7. Accuracy of Information

Occasionally, our site may contain:

• Typographical errors

• Inaccuracies

• Omissions related to pricing, stock status, or product descriptions

We reserve the right to correct these at any time without notice.

8. Intellectual Property

All content on this site—including text, images, designs, logos, and product names—is the property of Phoasis.

You may not copy, reproduce, distribute, or exploit any content without written permission.

9. Prohibited Uses

You are prohibited from using the site or its content for:

• Illegal activity

• Fraud

• Harassment or harmful behaviour

• Uploading viruses or malicious code

• Collecting personal data of other users

• Copying products or branding

Violation of these rules will result in denied service and possible legal action.

10. Limitation of Liability

Phoasis is not liable for:

• Any injury resulting from misuse of products

• Losses due to shipping delays

• Damage caused by third-party services

• Website downtime or technical issues

Your use of the site is at your own risk.

11. Indemnification

You agree to indemnify and hold Phoasis harmless from any claims or damages arising from your breach of these Terms & Conditions or misuse of our services.

12. Third-Party Links

Our site may contain links to third-party websites.
We are not responsible for the content, privacy practices, or actions of these external sites.

13. Changes to Terms

We reserve the right to update or replace these Terms & Conditions at any time.
It is your responsibility to check this page for changes.

Continued use of our site means you accept any updates.

14. Contact Information

For questions about these Terms & Conditions, contact us at:

📩 phoasisshop@gmail.com